HOW TO PURCHASE DATA CENTER EQUIPMENT

    This article is for future or exisiting customers wanting to purchase new equipment through Stellar Forge Mining if equipment is not already being provided by the customer prior to hosting and to provide a streamlined process of purchasing equipment and straight into hosting, eliminating the back and forth between different vendors.

Step 1:

Go to https://www.stellarforgemining.com.

• Select "Machines" to view units currently on the market.
  

Upon redirection, the website will present a variety of miners available for purchase through SFM Contracting LLC, our trusted partner company.

Step 2:

Once you are on the Machines Page you can scroll and find the unit that you wish to purchase. Once that is done you will continue by clicking on (Request Quote).

• As an example an S21 + 216 TH/s will be selected to request a quote for an S21 + 216 TH/s
  
  
  

ATTENTION: SFM Contracting does not have control over market-driven changes. For up-to-date pricing information reach out via sales chat.

Step 3:

You will be redirected to the main unit you have chosen to request the quote for. Go ahead and click the green message/chat icon on the bottom right of the page.

On the bottom right corner select the chat bubble.

Step 4:

In order to receive the quote the chat bot will ask a series of questions regarding your name, email, and what they can help you with. 

Update the Stellar Forge Agent Chat Bot with what model you are wanting to purchase

Once the Sales Chat Bot has your name and request, it will ask you for your email to provide the request quote.

Step 5:

Keep an eye on your inbox for an an email from our sales department (sales@stellarforgemining.com). We will confirm the details and specs of the unit that is requested. If you have not received an email, check your spam folder.

Step 6:

Once the specs of the unit have been confirmed, we will provide an invoice based on the current market price of the unit.

Upon receipt of your invoice, please ensure that your payment is fully processed by 12 pm CST on the following day. The prior day's price will be reconciled during this period. If full payment is not received by the due date, the unit you are purchasing may have already been repriced. The difference will be required at the time of the order. Alternatively, a credit will be applied to your account based on the updated price. 

For example, consider unit "X" priced at $4150 today. If a wire transfer of $4150 is initiated, but the bank takes 3 business days to process the payment, by the time it is completed, the unit's price has increased to $4250. The remaining $100 will need to be paid. As a way to not have to send another wire this amount will be added to your first hosting invoice instead. Conversely, if the unit's price decreases from $4150 to $4050, the difference will be credited to your first invoice.

NOTE: Sending payment through a wire will NOT secure your unit if the transaction is still processing.

What Forms of Payment are Accepted?

Currently only bank wires are accepted. We do not accept credit cards as a form of payment.

When Can I Expect My Units to Arrive On-site?

Expect units to arrive on site in 8-10 business days. Pre-orders follow factory release schedule.

What is the next step while my unit arrives at the hosting facilitiy?

Before your unit is put online, we will require tracking information to confirm your unit and configurations to be submitted prior to your unit coming online. The linked article provides a step-by-step guide on how to submit configurations: ONBOARDING CUSTOMER PROCESS